Privacy Policy & GDPR


Personal Information We May Collect

Here’s a description of the categories of information we collect when you interact with our App, and examples of how we use the specific types of information. We may collect:

  • Account data, such as your first and last name, email address, phone number, profile picture, user name, and other information you may choose to include in your profile/bio.
  • Contact information. If you authorize us to collect information about your contacts, we will store hash values derived from the telephone numbers in your contact list. To help users connect with people they know, we offer them the option to invite friends to join them on BobUp. To take advantage of this feature, users can opt in to share phone numbers from their address book as noted above, or add phone numbers manually.
  • Names of friends you choose to invite to join you on the App.
  • Interests, usage, and connections, including information about how you use the App, such as content you share, features you use, actions you take, people or accounts you interact and connect with, and the time, frequency, and duration of your use.
  • Communications that we exchange with users when they contact us with questions or feedback, including feedback about interacting with other users.
  • Information provided by social media companies, if you interact with our pages on their services or connect your social media accounts. Connecting your social media accounts allows the App to authenticate your identity and access limited information about those accounts, including the number of connections you have. The information that social networking accounts provide to BobUp may depend on the privacy settings you have with each company, so please consult their privacy and data practices.
  • We also use cookies (small pieces of data stored on your device to help us to remember things about you). Some of these cookies are used to help us understand how many people use our service. Other cookies are used to help us track the efficiency of our advertising campaigns on other platforms.

How We Use Personal Information

We use personal information for the following purposes in the following ways.
Provide our services, including to:

  • Invite you to our App;
  • Operate the App and our business;
  • Maintain, improve, and develop the App and the App’s features;
  • Create and maintain your account;
  • Facilitate network connections;
  • Recommend tips, users to follow;
  • Notify you when one of your contacts has joined the App;
  • Communicate with you about the App by sending you push notifications with announcements, updates, security alerts, and support and administrative messages, if you have enabled that functionality;
  • Provide support for the App, and respond to your requests, questions and feedback.

Direct marketing. We may send you direct marketing communications as permitted by law, including, but not limited to, notifying you of feature releases and special events. Please note that we may periodically send you service emails.

Research and development. We may create and use de-identified information for our business purposes, including to analyze the effectiveness of our App, to improve and add features to our App, and to analyze the general behavior and characteristics of users of our App.

Support and Maintenance. We use third party analytics services to automatically log certain information about your mobile device and how you interact with the App. The information collected is used to troubleshoot and prevent errors, perform data analysis, and develop new features.

Compliance and protection. We may use personal information to:

  • Protect our, your, or others’ rights, privacy, safety or property (including by making and defending legal claims);
  • Enforce the Terms and Conditions that govern the App;
  • Audit our internal processes for compliance with legal and contractual requirements and internal policies;
  • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
  • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

Personal Information We May Collect Relating to Non-Users

Users may upload their contact lists to BobUp in order to help BobUp connect them to existing users, and to people who join BobUp later. Similarly, users may send people invitations either via the contact list, or by manually entering a telephone number. We do not share this information or make it available to others.

How We Share Personal Information

We do not sell personal information. In the ordinary course of business, we may share personal information with:

Service providers. Companies and individuals that provide services on our behalf or help us operate the App or our business (such as hosting, analytics, customer support, email and SMS delivery).

Professional advisors. Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us. Authorities and others. Law enforcement, government authorities, and private parties as we believe necessary to: (a) protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims); (b) enforce the Terms and Conditions that govern the App; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.

How You Share Information on BobUp

Public. When you establish an account on BobUp, you share certain of your profile information with the BobUp community on our App. This information includes your profile picture, bio, name, username, the handles of social media accounts you connect to BobUp, the list of users you follow and those that follow you, the date you joined BobUp, the friend who invited you.

Instagram, Twitter and other social media companies.

If you connect your social media accounts (e.g., Instagram or Facebook) with BobUp, BobUp will also inform those companies that you have authorized its access to your profile information and connections associated with your accounts with those companies. As mentioned above, the information that social media companies provide to us may depend on the privacy settings you have with them, so please ensure that you review and understand their privacy and data practices

Your Choices

Update, correct, or delete. You can contact us to ask us to update or correct your information. You may also delete your account or request that we delete the personal information provided by you or collected and stored by BobUp. Please note that we will need to verify that you have the authority to update, correct, or delete the account and certain activity generated prior to deletion may remain stored by us and may be shared with third parties as detailed in this Privacy Policy.

Opt out of marketing communications. You may opt out of marketing-related emails by following the opt out or unsubscribe instructions contained in the communications we send you.

Opt out of push notifications. If you opt-in to receive push notifications within the App, we may send push notifications or alerts to your mobile device from time to time. You can deactivate push notifications and alerts at any time by changing your device settings, changing the push notification settings within the app, or deleting the App.

Other Site and Apps

The App may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.